ServiceDesk Plus to CSV
migration service

Extremely easy , no special expertise or programming required. A complete ServiceDesk Plus to CSV data migration software.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from ServiceDesk Plus to CSV

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in CSV.

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Sustained connectivity between object and people

When migrating your records from ServiceDesk Plus to CSV we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDesk Plus to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceDesk Plus to CSV work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from ServiceDesk Plus to CSV.

  • Connect ServiceDesk Plus

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect CSV

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested out, choose a quiet time with the least load on the support department and start migrating from ServiceDesk Plus to CSV.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CSV import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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