ServiceDesk Plus to Adobe Experience Manager
migration service

Effortless , no special expertise or programming required. A complete ServiceDesk Plus to Adobe Experience Manager data migration software.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from ServiceDesk Plus to Adobe Experience Manager

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Adobe Experience Manager.

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Maintained connection between object and people

When migrating your data from ServiceDesk Plus to Adobe Experience Manager we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDesk Plus to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceDesk Plus to Adobe Experience Manager work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect ServiceDesk Plus

    Choose and link your ServiceDesk Plus support desk with HDM.

  • Give access to your Adobe Experience Manager account.

  • Detail your business needs

    Let us know exactly what elements of your migration you would like to tweak

  • Get your requirements estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from ServiceDesk Plus to Adobe Experience Manager all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Adobe Experience Manager import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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