Service Transaction Portal import
in a few clicks

Without developers, timelack and hustle. With step-by-step Service Transaction Portal import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to Service Transaction Portal and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to Service Transaction Portal
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

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User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration allows you to instantly transmit custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to Service Transaction Portal with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

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Objects you may import to Service Transaction Portal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Service Transaction Portal in six easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your source service desk with HDM.

  • Connect Service Transaction Portal

    Give the right to access your Service Transaction Portal account.

  • Detail your requirements

    Let us know what components of your migration you would like to tweak

  • Get your needs estimated

    We will investigate your case and send you with a price and a scope of work.

  • Import to Service Transaction Portal all data

    Move all your customer support records in a single push.

We keep your data safe

We take security very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Service Transaction Portal import in a few clicks

Automatically. Securely. Quickly

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