Service Management Automation import
in a few clicks

Without devs, timelack and hustle. With step-by-step Service Management Automation import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 15 minutes to set up the import to Service Management Automation and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to Service Management Automation
using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration lets you automatically transfer custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Service Management Automation with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Objects you may import to Service Management Automation

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Service Management Automation in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Choose and link your source support desk with HDM.

  • Grant access to your Service Management Automation account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you need to tweak

  • Get your preferences estimated

    We will analyze your case and send you with a cost and a scope of work.

  • Import to Service Management Automation everything

    Move all your customer service records in a single push.

We keep all data safe

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Service Management Automation import in a few clicks

Automatically. Securely. Quickly

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