SerioPlus to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Trouble-free , no special skill set or programming required. A complete SerioPlus to Zendesk data migration software.

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The best SerioPlus to Zendesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose what data you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer service information.
Simple and easy process

No need to worry about scripting or continuously watch each record transferred.

Just attach your source and target, pick what you want to migrate and allow the tool deal with the rest for you.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to Zendesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Zendesk.

Next

When migrating your records from SerioPlus to Zendesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Zendesk work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from SerioPlus to Zendesk.

  • Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's validated, choose a quiet time with the least load on the support department and start migrating from SerioPlus to Zendesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Zendesk import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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