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SerioPlus to Web+Center
migration service

Trouble-free , no special skill set or programming required. A complete SerioPlus to Web+Center data migration instrument.

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The best SerioPlus to Web+Center tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link your source and target, tick what you want to take to a new database and allow the system do the rest for you.

Data maintenance

Your customer data comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our employees can see your credentials or other information.

You can be certain with HDM no data breaches will take place.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to Web+Center

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Web+Center.

Next

When migrating your records from SerioPlus to Web+Center we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Web+Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Web+Center work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and link your SerioPlus support desk with HDM.

  • Connect Web+Center

    Give access to your Web+Center account.

  • Clarify your needs

    Let us know what parts of your migration you want to adjust

  • Have your needs estimated

    We shall analyze your case and send you with a price range and a scope of work.

  • Migrate from SerioPlus to Web+Center everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Web+Center import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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