SerioPlus to Vivocha
migration service
Smooth , no special knowledge or programming required. A complete SerioPlus to Vivocha data migration tool.
SerioPlus to Vivocha
Your best tool for SerioPlus to Vivocha data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.Record completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer service details.Effortless process
You don’t have to bother about coding or continuously control each record moved.
Just link both platforms, choose what you want to migrate and let the tool do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Vivocha
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Vivocha.Next
Sustained connection between object and people
When migrating your data from SerioPlus to Vivocha we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Vivocha work
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Prepare
Sign up and go to our migration software.
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Connect SerioPlus
Opt and connect your SerioPlus support desk with HDM.
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Link Vivocha
Give access to your Vivocha account.
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Outline your requirements
Let us understand precisely what components of your migration you would like to adjust
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Get your preferences estimated
We shall research your application and get back to you with a total price and a scope of tasks.
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Migrate from SerioPlus to Vivocha everything
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Vivocha import
Our staff would be more than happy to run a personalized migration if you have special needs.
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