SerioPlus to VCC Live
migration service
Trouble-free , no special knowledge or coding required. A complete SerioPlus to VCC Live data migration software.
SerioPlus to VCC Live
The best SerioPlus to VCC Live tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and see the magic happening.Data completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.Simple and easy procedure
No need to worry about coding or continuously watch each record moved.
Just link both platforms, pick what you want to migrate and let the system deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from SerioPlus to VCC Live
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in VCC Live.Next
Sustained link between object and people
When migrating your records from SerioPlus to VCC Live we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to VCC Live work
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Get ready
Sign-up and go to our migration tool.
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Link SerioPlus
Pick and link your SerioPlus support desk with HDM.
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Connect VCC Live
Give access to your VCC Live account.
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Express your requirements
Let us know exactly what elements of your migration you would like to tweak
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Get your preferences estimated
We'll research your application and send you with a cost and a scope of tasks.
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Migrate from SerioPlus to VCC Live everything
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your VCC Live import
Our team would be more than happy to run a personalized migration in case you have special requirements.
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