SerioPlus to UseResponse
migration service
Effortless , no special expertise or coding required. A complete SerioPlus to UseResponse data migration instrument.
SerioPlus to UseResponse
Your best tool for SerioPlus to UseResponse data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer service details.Automated migration
Worried that you’ll need special skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our employees have see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to select what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from SerioPlus to UseResponse
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in UseResponse.Next
Sustained connectivity between object and people
When migrating your data from SerioPlus to UseResponse we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to UseResponse work
-
Prepare
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from SerioPlus to UseResponse.
-
Connect SerioPlus
Complete the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
-
Link UseResponse
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to UseResponse all data
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from SerioPlus to UseResponse.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your UseResponse import
Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…