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SerioPlus to unitworx
migration service

Extremely easy , no special know how or coding required. A complete SerioPlus to unitworx data migration instrument.

More details

The best SerioPlus to unitworx tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, choose what you want to migrate and let the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

You data is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to unitworx

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in unitworx.

Next

When migrating your records from SerioPlus to unitworx we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to unitworx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to unitworx work

  • Get ready

    Sign up and go to our migration service.

  • Connect SerioPlus

    Select and connect your SerioPlus service desk with HDM.

  • Give access to your unitworx account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you want to modify

  • Get your preferences estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from SerioPlus to unitworx everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your unitworx import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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