SerioPlus to unitworx
migration service
Extremely easy , no special know how or coding required. A complete SerioPlus to unitworx data migration instrument.
SerioPlus to unitworx
The best SerioPlus to unitworx tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer service information.Simple and easy procedure
You don’t have to bother about coding or constantly watch each piece of info moved.
Just link both platforms, choose what you want to migrate and let the system deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.
Security is paramount
You data is key which is why we created a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from SerioPlus to unitworx
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in unitworx.Next
Maintained link between object and people
When migrating your records from SerioPlus to unitworx we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to unitworx
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to unitworx work
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Get ready
Sign up and go to our migration service.
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Connect SerioPlus
Select and connect your SerioPlus service desk with HDM.
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Link unitworx
Give access to your unitworx account.
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Explain your business needs
Let us understand precisely what parts of your migration you want to modify
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Get your preferences estimated
We'll investigate your case and send you with a total price and a scope of tasks.
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Migrate from SerioPlus to unitworx everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your unitworx import
Our team would be more than happy to perform a customized migration if you have particular demands.
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