SerioPlus to Trakdesk
migration service

Trouble-free , no special expertise or programming required. A complete SerioPlus to Trakdesk data migration software.

More details

The best SerioPlus to Trakdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service information.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from SerioPlus to Trakdesk

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Trakdesk.

Next

When migrating your records from SerioPlus to Trakdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SerioPlus to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Trakdesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and connect your SerioPlus service desk with HDM.

  • Give the right to access your Trakdesk account.

  • Describe your business needs

    Let us know what parts of your migration you want to fine-tune

  • Get your requirements estimated

    We will analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from SerioPlus to Trakdesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Trakdesk import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…

Book a Call
cancel
%s
— %s