SerioPlus to Track-It!
Effortless, no special expertise or programming required. A complete SerioPlus to Track-It! data migration software.
Your best tool for SerioPlus to Track-It! data migrationNo need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resourcesSkip complex data audit and code development processes. Just choose the records you need to migrate and set off with the transition immediately.
Simple migrationNo tech knowledge or skill required. Just choose what data will go to the new system and see the miracle happening.
Record completionMove your help desk info in full to make sure that no ticket is missing vital customer service information.
No need to worry about coding or constantly watch each piece of info transferred.
Just link both platforms, pick what you want to take to a new database and let the tool deal with the remainder.
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.
Security is priority
Information is key which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Track-It!
Strong privacy of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to ensure that the records end up in the right places in Track-It!.
Retained connectivity between object and peopleWhen migrating your data from SerioPlus to Track-It! we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from SerioPlus to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Track-It! work
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from SerioPlus to Track-It!.
Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs.
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Track-It! all data
When everything's tested, determine a quiet time with the least load on the support department and start migrating from SerioPlus to Track-It!.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a professional run your Track-It! import
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