SerioPlus to TOPdesk
Effortless, no special expertise or programming required. A complete SerioPlus to TOPdesk data migration instrument.
Your best tool for SerioPlus to TOPdesk data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply choose the records you need to transfer and start the transition immediately.
Easy migrationNo specific knowledge or skill required. Just pick what data will go to the target system and see the wonders happening.
Record completionTransfer your help desk data in full to ensure that no ticket has lost vital customer service information.
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.
Link the help desks, select records, click ok, and the migration is ready!
Your customer info migrates uniteand we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or records.
You can be certain with HDM no hacker attacks will take place.
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Simple & effective
In only a few buttons to press it is possible to choose what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from SerioPlus to TOPdesk
Strong safety of your dataThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right places in TOPdesk.
Sustained relation between object and peopleWhen migrating your data from SerioPlus to TOPdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to TOPdesk work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from SerioPlus to TOPdesk.
Complete the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences.
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to TOPdesk everything
Once everything's tested, determine a quiet time with the least load on the support team and begin migrating from SerioPlus to TOPdesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional run your TOPdesk import
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