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SerioPlus to Tidio Chat
migration service

Effortless , no special know how or coding required. A complete SerioPlus to Tidio Chat data migration software.

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Your best tool for SerioPlus to Tidio Chat data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and see the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, choose data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Tidio Chat

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Tidio Chat.

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Maintained association between object and people

When migrating your data from SerioPlus to Tidio Chat we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Tidio Chat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Tidio Chat work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect SerioPlus

    Opt and connect your SerioPlus service desk with HDM.

  • Connect Tidio Chat

    Grant access to your Tidio Chat account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your requirements estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from SerioPlus to Tidio Chat all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Tidio Chat import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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