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SerioPlus to Ticksy
migration service

Smooth , no special knowledge or coding required. A complete SerioPlus to Ticksy data migration tool.

More details

Your best tool for SerioPlus to Ticksy data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just attach both platforms, tick what you need to migrate and let the system do the rest for you.

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Ticksy

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Ticksy.

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Sustained connectivity between object and people

When migrating your data from SerioPlus to Ticksy we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Ticksy work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your SerioPlus service desk with HDM.

  • Give access to your Ticksy account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a price and a scope of work.

  • Migrate from SerioPlus to Ticksy all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Ticksy import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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