SerioPlus to Ticksy
migration service
Smooth , no special knowledge or coding required. A complete SerioPlus to Ticksy data migration tool.
SerioPlus to Ticksy
Your best tool for SerioPlus to Ticksy data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.Simple and easy procedure
You don’t have to bother about scripting or continuously control each record transferred.
Just attach both platforms, tick what you need to migrate and let the system do the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Simple & effective
In just a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Apart from providing great customer support services, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Ticksy
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Ticksy.Next
Sustained connectivity between object and people
When migrating your data from SerioPlus to Ticksy we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to Ticksy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Ticksy work
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Prepare
Sign-up and go to our migration tool.
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Link SerioPlus
Select and link your SerioPlus service desk with HDM.
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Link Ticksy
Give access to your Ticksy account.
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Detail your business needs
Let us understand precisely what aspects of your migration you want to fine-tune
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Have your needs estimated
We will research your application and get back to you with a price and a scope of work.
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Migrate from SerioPlus to Ticksy all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Ticksy import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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