SerioPlus to ThinkOwl
migration service
Extremely easy , no special skill set or coding required. A complete SerioPlus to ThinkOwl data migration instrument.
SerioPlus to ThinkOwl
The best SerioPlus to ThinkOwl tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and observe the magic happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.
Our software considered customer experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Except providing great customer service, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from SerioPlus to ThinkOwl
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ThinkOwl.Next
Maintained connection between object and people
When migrating your records from SerioPlus to ThinkOwl we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to ThinkOwl
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to ThinkOwl work
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Get ready
Register and go to our migration tool.
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Connect SerioPlus
Choose and link your SerioPlus support desk with HDM.
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Link ThinkOwl
Grant the right to access your ThinkOwl account.
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Describe your business needs
Let us know what aspects of your migration you want to tweak
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Have your preferences estimated
We will investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from SerioPlus to ThinkOwl all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ThinkOwl import
Our team would be more than happy to perform a custom migration if you have special requirements.
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