SerioPlus to SpiceCSM
migration service
Trouble-free , no special knowledge or coding required. A complete SerioPlus to SpiceCSM data migration tool.
SerioPlus to SpiceCSM
The best SerioPlus to SpiceCSM tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, tick what you need to take to a new database and let the system do the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.
Simple & effective
In just a few clicks it will be possible to pick what goes where, when it goes, and how.
Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from SerioPlus to SpiceCSM
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in SpiceCSM.Next
Sustained relation between object and people
When migrating your records from SerioPlus to SpiceCSM we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to SpiceCSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to SpiceCSM work
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Get ready
Register and go to our migration service.
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Connect SerioPlus
Pick and connect your SerioPlus service desk with HDM.
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Connect SpiceCSM
Grant the right to access your SpiceCSM account.
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Express your requirements
Let us understand precisely what parts of your migration you want to tweak
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Get your requirements estimated
We will analyze your case and get back to you with a total price and a scope of tasks.
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Migrate from SerioPlus to SpiceCSM all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your SpiceCSM import
Our team would be more than happy to run a customized migration if you have special demands.
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