SerioPlus to Snowflake
migration service

Extremely easy , no special expertise or coding required. A complete SerioPlus to Snowflake data migration instrument.

More details

The best SerioPlus to Snowflake tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and enjoy the wonders happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, pick what you want to migrate and let the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from SerioPlus to Snowflake

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Snowflake.

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Retained connection between object and people

When migrating your records from SerioPlus to Snowflake we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Snowflake work

  • Get ready

    Sign up and go to our migration service.

  • Connect SerioPlus

    Opt and link your SerioPlus support desk with HDM.

  • Give access to your Snowflake account.

  • Outline your requirements

    Let us know what elements of your migration you want to adjust

  • Have your preferences estimated

    We will research your application and send you with a total price and a scope of work.

  • Migrate from SerioPlus to Snowflake everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Snowflake import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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