SerioPlus to SmarterTrack
Smooth, no special skill set or coding required. A complete SerioPlus to SmarterTrack data migration software.
Your best tool for SerioPlus to SmarterTrack data migrationNo need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesAvoid the platform analysis and code development processes. Just pick customer info you need to transfer and set off with the transition right away.
Effortless transition processNo special expertise needed. Just choose what data will go to the new solution and observe the wonders happening.
Record structure maintenanceMigrate your help desk data in full to make certain that no ticket has lost vital customer support information.
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, pick what you want to migrate and let the tool do the remainder.
From sender information to phone number connection, your entire database will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to SmarterTrack
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right places in SmarterTrack.
Maintained connection between object and peopleWhen migrating your data from SerioPlus to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from SerioPlus to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to SmarterTrack work
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SerioPlus to SmarterTrack.
Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs.
Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack everything
When everything's tested out, choose a quiet time with the least load on the support team and start migrating from SerioPlus to SmarterTrack.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a specialist perform your SmarterTrack import
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