SerioPlus to Sitehelpdesk
migration service

Effortless , no special expertise or programming required. A complete SerioPlus to Sitehelpdesk data migration instrument.

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Your best tool for SerioPlus to Sitehelpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick what goes where, when it starts, and how.

Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Sitehelpdesk

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Sitehelpdesk.

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Sustained association between object and people

When migrating your data from SerioPlus to Sitehelpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Sitehelpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect SerioPlus

    Choose and connect your SerioPlus service desk with HDM.

  • Connect Sitehelpdesk

    Give the right to access your Sitehelpdesk account.

  • Describe your requirements

    Let us know exactly what elements of your migration you want to modify

  • Have your needs estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from SerioPlus to Sitehelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Sitehelpdesk import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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