SerioPlus to ServiceDesk Plus
migration service

Extremely easy , no special skill set or coding required. A complete SerioPlus to ServiceDesk Plus data migration instrument.

More details

The best SerioPlus to ServiceDesk Plus tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service information.
Simple and easy process

No need to worry about scripting or continuously control each record transferred.

Just link both platforms, tick what you need to migrate and let the system do the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to ServiceDesk Plus

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in ServiceDesk Plus.

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Retained relation between object and people

When migrating your records from SerioPlus to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to ServiceDesk Plus work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from SerioPlus to ServiceDesk Plus.

  • Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus everything

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from SerioPlus to ServiceDesk Plus.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDesk Plus import

Our team would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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