SerioPlus to Salesforce Service Cloud
migration service

Effortless, no special skill set or coding required. A complete SerioPlus to Salesforce Service Cloud data migration tool.

More details

Your best tool for SerioPlus to Salesforce Service Cloud data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we designed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Salesforce Service Cloud

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you make sure that the data end up being in the right destinations in Salesforce Service Cloud.

Next

Maintained connection between object and people

When migrating your data from SerioPlus to Salesforce Service Cloud we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SerioPlus to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Salesforce Service Cloud work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from SerioPlus to Salesforce Service Cloud.

  • Connect SerioPlus

    Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Salesforce Service Cloud

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences.

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    When everything's validated, determine a quiet time with the least load on the support staff and begin migrating from SerioPlus to Salesforce Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Salesforce Service Cloud import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Book a Call
cancel
%s
— %s