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SerioPlus to RingCentral Engage Digital
migration service

Effortless , no special skill set or coding required. A complete SerioPlus to RingCentral Engage Digital data migration tool.

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Your best tool for SerioPlus to RingCentral Engage Digital data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just attach your source and target, choose what you need to take to a new database and let the system deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to RingCentral Engage Digital

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in RingCentral Engage Digital.

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Retained association between object and people

When migrating your data from SerioPlus to RingCentral Engage Digital we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to RingCentral Engage Digital work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your SerioPlus service desk with HDM.

  • Grant access to your RingCentral Engage Digital account.

  • Describe your needs

    Let us know what aspects of your migration you want to modify

  • Get your needs estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from SerioPlus to RingCentral Engage Digital all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your RingCentral Engage Digital import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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