SerioPlus to Remedy IT Service Management
Effortless , no special know how or coding required. A complete SerioPlus to Remedy IT Service Management data migration instrument.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Remedy IT Service Management.
Maintained relation between object and peopleWhen migrating your data from SerioPlus to Remedy IT Service Management we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to Remedy IT Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from SerioPlus to Remedy IT Service Management work
Sign up and go to our migration service.
Opt and connect your SerioPlus service desk with HDM.
Link Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
Explain your needs
Let us understand precisely what aspects of your migration you would like to adjust
Have your preferences estimated
We'll research your application and send you with a cost and a scope of work.
Migrate from SerioPlus to Remedy IT Service Management everything
Move all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT