SerioPlus to Re:Desk
migration service

Effortless, no special know how or coding required. A complete SerioPlus to Re:Desk data migration software.

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Your best tool for SerioPlus to Re:Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to transfer and start the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and observe the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer support details.
Automated migration

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete, you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You may be sure that with HDM no data breaches will take place.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Re:Desk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right destinations in Re:Desk.

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Maintained connectivity between object and people

When migrating your data from SerioPlus to Re:Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Re:Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect SerioPlus

    Pick and link your SerioPlus support desk with HDM.

  • Connect Re:Desk

    Grant the right to access your Re:Desk account.

  • Outline your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall investigate your application and send you with a price and a scope of tasks.

  • Migrate from SerioPlus to Re:Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Re:Desk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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