SerioPlus to Reamaze
Smooth, no special knowledge or coding required. A complete SerioPlus to Reamaze data migration tool.
Your best tool for SerioPlus to Reamaze data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Simple migrationNo tech knowledge or skill needed. Just select what data will go to the target system and observe the miracle happening.
Record completionMove your help desk data in full to ensure that no ticket has lost critical customer service details.
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.
Link the help desks, select records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is key which is why we designed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Reamaze
Strong privacy of your dataThe migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus letting you make sure that the data end up in the right destinations in Reamaze.
Retained relation between object and peopleWhen migrating your data from SerioPlus to Reamaze we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to Reamaze
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Reamaze work
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from SerioPlus to Reamaze.
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Reamaze everything
Once everything's validated, determine a quiet time with the least load on the support team and begin migrating from SerioPlus to Reamaze.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.