SerioPlus to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Smooth, no special knowledge or coding required. A complete SerioPlus to Reamaze data migration tool.

More details

Your best tool for SerioPlus to Reamaze data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the miracle happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.

Link the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Reamaze

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you make sure that the data end up in the right destinations in Reamaze.

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Retained relation between object and people

When migrating your data from SerioPlus to Reamaze we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Reamaze work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from SerioPlus to Reamaze.

  • Connect SerioPlus

    Fill in the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze everything

    Once everything's validated, determine a quiet time with the least load on the support team and begin migrating from SerioPlus to Reamaze.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Reamaze import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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