SerioPlus to ReadyDesk
migration service

Smooth, no special knowledge or programming required. A complete SerioPlus to ReadyDesk data migration software.

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Your best tool for SerioPlus to ReadyDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer support information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the platforms, choose records, click ok, and you’re done!

Data dependency

Your customer info migrates unite, you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from SerioPlus to ReadyDesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to ensure that the data end up being in the right places in ReadyDesk.

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Sustained connectivity between object and people

When migrating your data from SerioPlus to ReadyDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to ReadyDesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect SerioPlus

    Choose and link your SerioPlus service desk with HDM.

  • Grant the right to access your ReadyDesk account.

  • Describe your business needs

    Let us know exactly what parts of your migration you would like to tweak

  • Have your preferences estimated

    We'll research your case and send you with a price and a scope of tasks.

  • Migrate from SerioPlus to ReadyDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ReadyDesk import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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