SerioPlus to Puzzel
migration service
Extremely easy , no special expertise or programming required. A complete SerioPlus to Puzzel data migration software.
SerioPlus to Puzzel
The best SerioPlus to Puzzel tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and see the magic happening.Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as possible.
Link the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In only a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from SerioPlus to Puzzel
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Puzzel.Next
Retained association between object and people
When migrating your records from SerioPlus to Puzzel we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Puzzel
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Puzzel work
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Get ready
Sign up and go to our migration wizard.
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Connect SerioPlus
Choose and connect your SerioPlus service desk with HDM.
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Link Puzzel
Grant access to your Puzzel account.
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Clarify your needs
Let us know what aspects of your migration you wish to modify
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Have your needs estimated
We will analyze your case and send you with a cost and a scope of work.
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Migrate from SerioPlus to Puzzel all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Puzzel import
Our team would be more than happy to run a customized migration if you have special needs.
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