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SerioPlus to ProProfs Help Desk
migration service

Extremely easy , no special expertise or programming required. A complete SerioPlus to ProProfs Help Desk data migration software.

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The best SerioPlus to ProProfs Help Desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link your source and target, choose what you want to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your customer data migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SerioPlus to ProProfs Help Desk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ProProfs Help Desk.

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Maintained association between object and people

When migrating your records from SerioPlus to ProProfs Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to ProProfs Help Desk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect SerioPlus

    Select and connect your SerioPlus service desk with HDM.

  • Give access to your ProProfs Help Desk account.

  • Explain your needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We shall analyze your application and send you with a price and a scope of work.

  • Migrate from SerioPlus to ProProfs Help Desk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ProProfs Help Desk import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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