SerioPlus to Pega Customer Service
migration service
Effortless , no special skill set or programming required. A complete SerioPlus to Pega Customer Service data migration instrument.
SerioPlus to Pega Customer Service
Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.Full & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to migrate data from SerioPlus to Pega Customer Service
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Pega Customer Service.Next
Maintained link between object and people
When migrating your data from SerioPlus to Pega Customer Service we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from SerioPlus to Pega Customer Service work
Prepare
Register and go to our migration wizard.
Link SerioPlus
Opt and link your SerioPlus support desk with HDM.
Connect Pega Customer Service
Give the right to access your Pega Customer Service account.
Outline your needs
Let us know exactly what elements of your migration you would like to tweak
Have your needs estimated
We shall analyze your case and get back to you with a price range and a scope of tasks.
Migrate from SerioPlus to Pega Customer Service all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your Pega Customer Service import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation