SerioPlus to Parature
migration service

Smooth , no special skill set or programming required. A complete SerioPlus to Parature data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from SerioPlus to Parature

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Parature.

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When migrating your data from SerioPlus to Parature we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SerioPlus to Parature

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SerioPlus to Parature work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from SerioPlus to Parature.

  • Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect Parature

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Parature everything

    When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from SerioPlus to Parature.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Parature import

Our staff would be more than happy to perform a customized migration in case you have specific requirements.
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