SerioPlus to Paldesk
migration service

Extremely easy, no special expertise or programming required. A complete SerioPlus to Paldesk data migration tool.

The best SerioPlus to Paldesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.

Save on your time and money

Skip complex data audit and tool development processes. Simply pick customer info you need to move and start the transition right away.

Simple migration

No tech knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.

Data completion

Move your help desk records in full to ensure that no ticket has lost critical customer service information.

Effortless process

No need to worry about scripting or continuously control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and allow the system do the rest for you.

Data dependency

Your customer data migrates uniteand we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.

Why you should use Help Desk Migration to switch from SerioPlus to Paldesk

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department.

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus helping you to make sure that the data end up in the right places in Paldesk.

Retained association between object and people

When migrating your records from SerioPlus to Paldesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from SerioPlus to Paldesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Paldesk work

Get ready
Register and go to our migration software.
Connect SerioPlus
Opt and connect your SerioPlus service desk with HDM.
Link Paldesk
Grant access to your Paldesk account.
Explain your requirements
Let us know exactly what parts of your migration you want to adjust
Get your needs estimated
We shall investigate your application and get back to you with a price range and a scope of tasks.
Migrate from SerioPlus to Paldesk everything
Move all your customer support records in a single push.