SerioPlus to Outlook
migration service

Extremely easy, no special knowledge or programming required. A complete SerioPlus to Outlook data migration instrument.

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The best SerioPlus to Outlook tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and allow the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is everything which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from SerioPlus to Outlook

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to be sure that the records end up in the right places in Outlook.

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Sustained relation between object and people

When migrating your records from SerioPlus to Outlook we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Outlook work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Outlook.

  • Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs.

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Outlook everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from SerioPlus to Outlook.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Outlook import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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