SerioPlus to Oracle Service Cloud
migration service
Trouble-free , no special knowledge or programming required. A complete SerioPlus to Oracle Service Cloud data migration instrument.
SerioPlus to Oracle Service Cloud
The best SerioPlus to Oracle Service Cloud tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to move and start the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer service details.Simple and easy process
You don’t have to bother about coding or continuously watch each record transferred.
Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Simple & effective
In only a couple of clicks it will be possible to pick what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from SerioPlus to Oracle Service Cloud
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Oracle Service Cloud.Next
Sustained link between object and people
When migrating your records from SerioPlus to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Oracle Service Cloud work
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Get ready
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from SerioPlus to Oracle Service Cloud.
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Connect SerioPlus
Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from SerioPlus to Oracle Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Oracle Service Cloud import
Our team would be more than happy to run a custom migration in case you have special demands.
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