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SerioPlus to Microsoft Dynamics
migration service

Trouble-free , no special expertise or coding required. A complete SerioPlus to Microsoft Dynamics data migration tool.

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The best SerioPlus to Microsoft Dynamics tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool interface accessible as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees have see your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SerioPlus to Microsoft Dynamics

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Microsoft Dynamics.

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Maintained connection between object and people

When migrating your records from SerioPlus to Microsoft Dynamics we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Microsoft Dynamics

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Microsoft Dynamics work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your SerioPlus support desk with HDM.

  • Connect Microsoft Dynamics

    Give the right to access your Microsoft Dynamics account.

  • Clarify your needs

    Let us know what components of your migration you need to fine-tune

  • Have your requirements estimated

    We will investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from SerioPlus to Microsoft Dynamics everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Microsoft Dynamics import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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