SerioPlus to Live Agent
Smooth, no special know how or programming required. A complete SerioPlus to Live Agent data migration software.
Your best tool for SerioPlus to Live Agent data migrationNo need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesAvoid complex data audit and code development processes. Just pick customer info you need to move and start the transition right away.
Simple transition processNo tech expertise required. Just choose what data will go to the new solution and observe the magic happening.
Record structure maintenanceMove your help desk data in full to make certain that no ticket has lost vital customer support information.
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.
Link the help desks, choose data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is key which is why we developed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to Live Agent
Strong privacy of your dataThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus helping you to ensure that the records end up being in the right places in Live Agent.
Retained link between object and peopleWhen migrating your data from SerioPlus to Live Agent we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from SerioPlus to Live Agent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Live Agent work
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Live Agent.
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
Link Live Agent
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Live Agent everything
Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from SerioPlus to Live Agent.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.