SerioPlus to Kundo
migration service

Effortless , no special know how or programming required. A complete SerioPlus to Kundo data migration software.

More details

Your best tool for SerioPlus to Kundo data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing essential customer service information.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Kundo

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Kundo.

Next

Sustained association between object and people

When migrating your data from SerioPlus to Kundo we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SerioPlus to Kundo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Kundo work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and connect your SerioPlus service desk with HDM.

  • Connect Kundo

    Grant the right to access your Kundo account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you need to adjust

  • Have your requirements estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from SerioPlus to Kundo all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kundo import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Book a Call
cancel
%s
— %s