SerioPlus to KronoDesk
migration service

Smooth , no special skill set or programming required. A complete SerioPlus to KronoDesk data migration instrument.

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Your best tool for SerioPlus to KronoDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to KronoDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in KronoDesk.

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When migrating your data from SerioPlus to KronoDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to KronoDesk work

  • Prepare

    Sign up and go to our migration software.

  • Select and link your SerioPlus support desk with HDM.

  • Connect KronoDesk

    Give access to your KronoDesk account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you wish to adjust

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from SerioPlus to KronoDesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your KronoDesk import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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