SerioPlus to Jitbit HelpDesk
migration service
Extremely easy , no special knowledge or coding required. A complete SerioPlus to Jitbit HelpDesk data migration tool.
SerioPlus to Jitbit HelpDesk
The best SerioPlus to Jitbit HelpDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.Automated tool
Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.
Connect the help desks, pick records, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members have access to your passwords or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from SerioPlus to Jitbit HelpDesk
Strong security of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Jitbit HelpDesk.Next
Maintained link between object and people
When migrating your records from SerioPlus to Jitbit HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Jitbit HelpDesk work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Jitbit HelpDesk.
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Link SerioPlus
Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Link Jitbit HelpDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Jitbit HelpDesk all data
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from SerioPlus to Jitbit HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Jitbit HelpDesk import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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