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SerioPlus to Jitbit HelpDesk
migration service

Extremely easy , no special knowledge or coding required. A complete SerioPlus to Jitbit HelpDesk data migration tool.

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The best SerioPlus to Jitbit HelpDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the help desks, pick records, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members have access to your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SerioPlus to Jitbit HelpDesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Jitbit HelpDesk.

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When migrating your records from SerioPlus to Jitbit HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Jitbit HelpDesk work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Jitbit HelpDesk.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from SerioPlus to Jitbit HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Jitbit HelpDesk import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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