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SerioPlus to inSided
migration service

Extremely easy , no special know how or coding required. A complete SerioPlus to inSided data migration instrument.

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The best SerioPlus to inSided tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and start the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer support information.
Automated tool

Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or records.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to inSided

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in inSided.

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Sustained connectivity between object and people

When migrating your records from SerioPlus to inSided we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to inSided work

  • Get ready

    Sign up and go to our migration tool.

  • Connect SerioPlus

    Pick and link your SerioPlus service desk with HDM.

  • Connect inSided

    Grant access to your inSided account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your requirements estimated

    We shall analyze your application and send you with a price and a scope of tasks.

  • Migrate from SerioPlus to inSided all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your inSided import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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