SerioPlus to IMIchat
migration service
Smooth , no special knowledge or coding required. A complete SerioPlus to IMIchat data migration software.
SerioPlus to IMIchat
Your best tool for SerioPlus to IMIchat data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Connect the platforms, pick records, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is key which is why we developed a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from SerioPlus to IMIchat
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in IMIchat.Next
Maintained connection between object and people
When migrating your data from SerioPlus to IMIchat we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to IMIchat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to IMIchat work
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Prepare
Register and go to our migration service.
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Connect SerioPlus
Choose and link your SerioPlus service desk with HDM.
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Connect IMIchat
Grant access to your IMIchat account.
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Outline your requirements
Let us understand precisely what elements of your migration you need to tweak
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Get your requirements estimated
We will research your case and send you with a cost and a scope of tasks.
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Migrate from SerioPlus to IMIchat all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your IMIchat import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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