SerioPlus to iHelpdesk
migration service
Trouble-free , no special know how or coding required. A complete SerioPlus to iHelpdesk data migration instrument.
SerioPlus to iHelpdesk
The best SerioPlus to iHelpdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and enjoy the wonders happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service details.Easy process
No need to worry about coding or constantly control each record transferred.
Just link both platforms, tick what you need to take to a new database and let the tool deal with the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from SerioPlus to iHelpdesk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in iHelpdesk.Next
Retained association between object and people
When migrating your records from SerioPlus to iHelpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to iHelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to iHelpdesk work
-
Get ready
Register and go to our migration tool.
-
Link SerioPlus
Pick and connect your SerioPlus support desk with HDM.
-
Link iHelpdesk
Give access to your iHelpdesk account.
-
Clarify your business needs
Let us understand precisely what components of your migration you would like to modify
-
Get your preferences estimated
We shall analyze your case and get back to you with a price and a scope of work.
-
Migrate from SerioPlus to iHelpdesk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your iHelpdesk import
Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…