SerioPlus to HelpSite
migration service
Smooth , no special knowledge or programming required. A complete SerioPlus to HelpSite data migration software.
SerioPlus to HelpSite
Your best tool for SerioPlus to HelpSite data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer support information.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from SerioPlus to HelpSite
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in HelpSite.Next
Retained relation between object and people
When migrating your data from SerioPlus to HelpSite we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to HelpSite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to HelpSite work
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Prepare
Register and go to our migration wizard.
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Connect SerioPlus
Choose and link your SerioPlus service desk with HDM.
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Connect HelpSite
Give the right to access your HelpSite account.
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Explain your needs
Let us know exactly what components of your migration you want to fine-tune
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Get your requirements estimated
We will research your case and send you with a price range and a scope of work.
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Migrate from SerioPlus to HelpSite all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpSite import
Our staff would be more than happy to run a custom migration if you have special requirements.
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