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SerioPlus to Helppier
migration service

Effortless , no special knowledge or programming required. A complete SerioPlus to Helppier data migration software.

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Your best tool for SerioPlus to Helppier data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer service information.
Easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Helppier

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Helppier.

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Retained connectivity between object and people

When migrating your data from SerioPlus to Helppier we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Helppier work

  • Prepare

    Register and go to our migration wizard.

  • Connect SerioPlus

    Pick and connect your SerioPlus service desk with HDM.

  • Connect Helppier

    Give the right to access your Helppier account.

  • Detail your needs

    Let us know exactly what elements of your migration you need to adjust

  • Have your needs estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from SerioPlus to Helppier all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Helppier import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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