Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

SerioPlus to HEAT software
migration service

Trouble-free , no special know how or coding required. A complete SerioPlus to HEAT software data migration software.

More details

The best SerioPlus to HEAT software tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to HEAT software

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in HEAT software.

Next

Retained connection between object and people

When migrating your records from SerioPlus to HEAT software we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from SerioPlus to HEAT software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to HEAT software work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect SerioPlus

    Select and link your SerioPlus service desk with HDM.

  • Connect HEAT software

    Give the right to access your HEAT software account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you would like to modify

  • Have your requirements estimated

    We will research your case and send you with a total price and a scope of work.

  • Migrate from SerioPlus to HEAT software all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your HEAT software import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Book a Call
cancel
%s
— %s