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SerioPlus to HarmonyPSA
migration service

Trouble-free , no special knowledge or programming required. A complete SerioPlus to HarmonyPSA data migration tool.

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The best SerioPlus to HarmonyPSA tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and observe the magic happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer support details.
Easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, choose what you want to migrate and allow the tool do the remainder.

Data dependency

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from SerioPlus to HarmonyPSA

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in HarmonyPSA.

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Retained connection between object and people

When migrating your records from SerioPlus to HarmonyPSA we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to HarmonyPSA work

  • Get ready

    Register and go to our migration wizard.

  • Connect SerioPlus

    Opt and link your SerioPlus support desk with HDM.

  • Connect HarmonyPSA

    Give the right to access your HarmonyPSA account.

  • Explain your business needs

    Let us understand precisely what components of your migration you would like to modify

  • Have your preferences estimated

    We'll research your case and send you with a price and a scope of work.

  • Migrate from SerioPlus to HarmonyPSA all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HarmonyPSA import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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