SerioPlus to HappyFox
migration service

Smooth, no special knowledge or programming required. A complete SerioPlus to HappyFox data migration instrument.

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Your best tool for SerioPlus to HappyFox data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer support information.
Easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to choose what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from SerioPlus to HappyFox

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus helping you to be sure that the data end up being in the right places in HappyFox.

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Sustained association between object and people

When migrating your data from SerioPlus to HappyFox we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to HappyFox work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from SerioPlus to HappyFox.

  • Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences.

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HappyFox everything

    When everything's validated, determine a quiet time with the least load on the support team and start migrating from SerioPlus to HappyFox.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HappyFox import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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