SerioPlus to Groove
migration service
Smooth , no special know how or programming required. A complete SerioPlus to Groove data migration instrument.
SerioPlus to Groove
Your best tool for SerioPlus to Groove data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the miracle happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support information.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is key which is why we designed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to choose what goes where, when it starts, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to Groove
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Groove.Next
Maintained link between object and people
When migrating your data from SerioPlus to Groove we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Groove work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from SerioPlus to Groove.
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Link SerioPlus
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect Groove
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from SerioPlus to Groove.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Groove import
Our staff would be more than happy to perform a personalized migration if you have particular demands.
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