SerioPlus to Google BigQuery
migration service

Smooth, no special knowledge or programming required. A complete SerioPlus to Google BigQuery data migration software.

More details

Your best tool for SerioPlus to Google BigQuery data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and observe the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing critical customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we created a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Google BigQuery

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the records end up being in the right destinations in Google BigQuery.

Next

When migrating your data from SerioPlus to Google BigQuery we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Google BigQuery work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and link your SerioPlus support desk with HDM.

  • Give access to your Google BigQuery account.

  • Explain your requirements

    Let us know what elements of your migration you would like to adjust

  • Have your preferences estimated

    We'll investigate your case and send you with a total price and a scope of tasks.

  • Migrate from SerioPlus to Google BigQuery everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Google BigQuery import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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