SerioPlus to Gemini
Trouble-free, no special skill set or programming required. A complete SerioPlus to Gemini data migration software.
The best SerioPlus to Gemini tool made for youThere’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and code development processes. Simply pick the records you need to move and start the transition when comfortable.
Simple transition processNo tech expertise required. Just choose what data will go to the target solution and see the magic happening.
Data structure maintenanceMove your help desk info in full to make certain that no ticket is missing critical customer service details.
Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.
Link the platforms, choose data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from SerioPlus to Gemini
Strong privacy of your recordsThe migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and even custom fields, thus helping you to ensure that the data end up in the right destinations in Gemini.
Retained link between object and peopleWhen migrating your records from SerioPlus to Gemini we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to Gemini
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Gemini work
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from SerioPlus to Gemini.
Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs.
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Gemini everything
When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from SerioPlus to Gemini.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let an expert perform your Gemini import
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